SMS Messaging Consent

Last Updated: January 20, 2026

By choosing to receive SMS messages, you agree to receive appointment-related text messages such as confirmations, reminders, reschedule notices, and missed-appointment follow-ups. You may also receive SMS messages to confirm information you shared during your call, such as your email address, phone number, or name, strictly related to the call you just made to our systems for increased accuracy of your records.

Optional Consent

Providing consent to receive SMS messages is optional and not required to book or manage an appointment. You may choose to receive appointment updates by email instead of SMS.

Verbal Consent

If you verbally consent to SMS during a phone call, you will receive a confirmation text message asking you to reply YES to confirm your opt-in. Only users who reply YES will receive SMS messages.

Message Frequency

Message frequency varies based on appointment activity. No marketing or promotional messages are sent.

Opt Out

You may opt out at any time by replying STOP. For help, reply HELP or contact helpdesk@support.tawkbase.ai.

Rates

Standard message and data rates may apply.